Privacy policy

August 08, 2026

Legal

Privacy Policy

Last updated: August 2026

Aurora Vale ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect information you voluntarily provide, such as your name and email address when you use our Contact form, subscribe to updates, or message us via WhatsApp or email. We do not knowingly collect information from children under 13.

2. Cookies & Advertising

Like most websites, Aurora Vale uses cookies — small files stored on your device that help the site function and help us understand how visitors use it.

Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to this site and/or other sites on the internet.

You may opt out of personalised advertising by visiting Google's Ads Settings. You can also disable cookies generally through your browser settings, though some parts of the site may not function as intended.

3. Google Analytics

We may use Google Analytics to understand how visitors use this site (pages viewed, time spent, general location). This data is aggregated and does not personally identify you.

4. How We Use Your Information

To respond to enquiries sent through our Contact page, email, or WhatsApp
To process orders placed via our WhatsApp/Google Form ordering system
To improve our website and product offerings
To send occasional updates, if you have subscribed to receive them

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Third-Party Links

Our site links to third-party platforms including Facebook, Instagram, TikTok, and WhatsApp. We are not responsible for the privacy practices of these external sites. Please review their respective privacy policies.

6. International Visitors

Aurora Vale is based in Pakistan and also serves customers in Canada through our distribution partner. If you are visiting from the European Economic Area, United Kingdom, or elsewhere with data protection laws, you may have additional rights regarding your personal data, including the right to request access, correction, or deletion. Contact us using the details below to exercise these rights.

7. Data Security

We take reasonable measures to protect information shared with us. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

Questions about this policy can be sent to hello@auroravale.com or via our Contact page.